The use of our website is usually possible without providing personal data. Personal data, such as names, addresses or e-mail addresses, are always provided on a voluntary basis if possible. Those data will not be passed on to third parties without your explicit permission.
However, we would like to point out that data transmissions via internet (e.g. e-mail communication) cannot be entirely secure and may have security vulnerabilities. A complete protection of personal details against unauthorised access by third parties is not possible.
This website partially uses so-called cookies. Cookies do not cause damages to your computer and do not contain viruses. Cookies allow us to make our offer more user-friendly, more efficient and more secure. Cookies are small text files, stored by your browser on your computer.
The most cookies that we use are so-called “session cookies”. They will be deleted automatically after the end of your visit. Other cookies remain on your terminal device. Those cookies enable us to recognise your browser on your next visit.
You can adjust your browser that way in order to be informed when cookies are placed, to individually allow cookies or to generally exclude cookies in certain cases as well as to activate the automatic deletion of cookies when closing the browser. The deactivation of cookies may impair the functionality of this website.
The provider of these websites automatically collects and stores information in so-called server log files which your browser automatically transmits to us, such as
- browser type/version
- used operating system
- referrer URL
- host name of the accessing computer
- time of query
Those data cannot be associated with individual persons. A merging with other data sources does not take place. We reserve the right to retrospectively check the data if reasonable evidences concerning illegal use become known.
If you send enquiries to us via the contact form, your data entered into the contact form, including the stated contact data, are stored for the purpose of dealing with your enquiry and in case of additional enquiries. Those data will not be passed on without your permission.
If you send service inquiries via WhatsApp Business or during the registration of Lock products, your data, including the contact information, will be stored for the purpose of processing the inquiry and for follow-up questions. We will not forward this data without your consent. WhatsApp Business is used only for communicating with the customer in the case of service inquiries and for the registration of Lock products.
Objection link: Exclude from tracking
This website uses Google Analytics, a website analysis service by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland.
Google Analytics uses so-called "cookies", text files that are stored on your computer to analyse your use of the website. The information generated by the cookie about your use of this website is usually sent to and stored at a Google server.
You may prevent the installation of cookies by adjusting the settings of your browser; however, if you do so, you may be unable to use all features of this website. Further, you may prevent the collection of data generated by cookies (including your IP address) and related to the use of this websites as well as the processing of such data by Google by downloading and installing the plug-in under the following link: http://tools.google.com/dlpage/gaoptout?hl=en
Objection to Data Collection
You may prevent the collection of data by Google Analytics by clicking the following link. Doing so, an Opt-Out-Cookie will be placed which prevents future data collection when visiting our website: Disable Google Analytics
Processing of Order Data
We have concluded a contract with Google concerning the processing of order data and fully comply with the strict provisions of German Data Protection Authorities when using Google Analytics.
We us the function "Activate IP-Anonymisation". Through this, your IP-address will be shortened priory within the member states of the European Union or other contractual states of the Treaty on the European Economic Area. Only in exceptional cases your complete IP-address will be transmitted to a server in the U.S.A. and shortened there. Commissioned by the operators of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities for website operators and to provide other services related to website and internet activities. Google will not merged your IP address with any other data held by Google.
For the homogenous display of fonts, this website uses so-called web fonts that are provided by Google. On retrieving a website your browser downloads the necessary web fonts to your browser cache in order to correctly display texts and fonts. If your browser does not support web fonts, your computer uses a standard font.
This website uses the map service Google Maps via API. This service is provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. To use the functions of Google Maps it is required to store your IP address. This information will usually be transferred to and stored on a server in the USA. The provider of this website has no influence on this data transmission.
Our website uses plugins of the Google-operated website YouTube. Provider of the website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our website having a YouTube-plugin embedded, a connection to YouTube servers will be established. The YouTube server will then be submitted the information that you have visited our websites.
If you are logged on to your YouTube account, you enable YouTube to associate your browsing behaviour with your personal profile. You may prevent this by logging out of YouTube.
Registration with this websites
You can register with this website to be able to use additional functions on this website. The data entered for this purpose will only be used for purpose of use of the respective offer or service for which you have registered.
We also use the provided email address to inform you about important changes, such as change of the offer range or in case of technical changes.
For security reasons and to protect the transmission of confidential data, such as enquiries you sent to us as the provider, this website uses an SSL encryption. You recognise an encrypted transmission by the change of the address line of the browser from "http://" to "https://" and by the lock-symbol in your browser address line.
If the SSL encryption is active, the data you have transmitted to us cannot be accessed by third parties.
Right to Information, Deletion, Blocking
You have the right to be informed about your person-related data, their origin and addressee and the purpose of data processing as well as the right to correction, blocking or deletion of those data at any time and free of charge. For further questions and questions concerning person-related data, feel free to contact us under the address published in the impressum/legal notice.
You can always exercise the following rights under the contact details of our internal data protection coordinator:
- Information about your stored data and their processing,
- Correction of incorrect personal data,
- Deletion of your stored data,
- Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations,
- Objection to the processing of your data by us and
- Data portability, if you have consented to the data processing or have concluded a contract with us.
If you have given us your consent, you can withdraw it at any time with effect for the future.
External data protection officer and the internal data protection coordinator
Responsible body in the sense of the data protection laws, in particular the EU data protection basic regulation (DSGVO), is the externally appointed data protection officer:
In der Knackenau 4
Any data subject can contact our internal data protection coordinator at any time with any questions or suggestions regarding data protection directly under the contact details provided in the imprint or via the following e-mail address.
At any time you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and a right to correct, block or delete this data. For further information on personal data you can contact us at any time at the address given in the imprint.
If you would like to subscribe to the newsletter offered on this website, we will need from you an e-mail address as well as information that allow us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties.
The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address and the use of this information for the sending of the newsletter at any time, for instance by clicking on the "Unsubscribe" link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.
The data you archive with us for the purpose of the newsletter subscription shall be archived by us until you unsubscribe from the newsletter. Once you cancel your subscription to the newsletter, the data shall be deleted. This shall not affect data we have been archiving for other purposes.
This website uses the services of MailChimp to send out its newsletters. The provider is the Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
Among other things, MailChimp is a service that can be deployed to organise and analyse the sending of newsletters. Whenever you enter data for the purpose of subscribing to a newsletter (e.g. your e-mail address), the information is stored on MailChimp servers in the United States.
MailChimp is in possession of a certification that is in compliance with the “EU-US-Privacy-Shield.” The “Privacy-Shield” is a compact between the European Union (EU) and the United States of America (USA) that aims to warrant the compliance with European data protection standards in the United States.
With the assistance of the MailChimp tool, we can analyse the performance of our newsletter campaigns. If you open an e-mail that has been sent through the MailChimp tool, a file that has been integrated into the e-mail (a so-called web-beacon) connects to MailChimp’s servers in the United States. As a result, it can be determined whether a newsletter message has been opened and which links the recipient possibly clicked on. Technical information is also recorded at that time (e.g. the time of access, the IP address, type of browser and operating system). This information cannot be allocated to the respective newsletter recipient. Their sole purpose is the performance of statistical analyses of newsletter campaigns. The results of such analyses can be used to tailor future newsletters to the interests of their recipients more effectively.
If you do not want to permit an analysis by MailChimp, you must unsubscribe from the newsletter. We provide a link for you to do this in every newsletter message. Moreover, you can also unsubscribe from the newsletter right on the website.
The data is processed based on your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke any consent you have given at any time by unsubscribing from the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation.
The data you archive with us for the purpose of the newsletter subscription shall be archived by us until you unsubscribe from the newsletter. Once you cancel your subscription to the newsletter, the data shall be deleted from our servers as well as those of MailChimp. This shall not affect data we have been archiving for other purposes.
For more details, please consult the Data Privacy Policies of MailChimp at: https://mailchimp.com/legal/terms/.
Execution of a contract data processing agreement
We have executed a so-called “Data Processing Agreement” with MailChimp, in which we mandate that MailChimp undertakes to protect the data of our customers and to refrain from sharing it with third parties. You may review this Agreement under the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.